FREQUENTLY ASKED QUESTIONS

When is the Museum open?


The South Africa Jewish Museum is open from Sunday to Thursday from 10am–4pm and Friday from 10am–2pm. We are closed on Saturdays and Jewish holidays.




How long can I stay at the Museum?


You are welcome to stay as long as we are open. There is no time limit.




Do I qualify for a discounted ticket?


If you hold a pension card, a student card, you qualify for a discounted ticket.




Do you take cash?


Yes, we take cash and all major credit cards.




I have a booking query, or am having trouble reserving my tickets online. What should I do?


For ticketing enquiries, please call the Museum on +27 21 465-1546 or email info@sajewishmuseum.co.za and our staff will provide assistance and help you register.




How is the Museum staying COVID-Safe?


The South African Jewish Museum is committed to protecting the health of visitors, volunteers and staff and minimising the spread of COVID-19. We have implemented physical distancing, hygiene, cleaning and public health measures in line with the Government regulations to ensure your visit is as safe and enjoyable as possible. Please review our COVID-Safe Visitor Protocols here




Do I need to wear a kippah when visiting the museum?


It is not necessary to wear a kippah when you visit as the Old Shul has been deconsecrated.




Do I need to book an appointment to visit the museum?


It is not necessary to book an appointment unless you are wanting a private tour of the museum.